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Most Asked Questions
What if I need to modify my order?
Once your order has placed it cannot be modified.It can be refunded from ‘My Account’
What if I need to change my shipping address?
We generally can’t change the shipping address that you provided at checkout. If youritem hasn’t shipped yet, the best thing to do is to request to cancel the transaction, then purchase the item again with the correct shipping address.
If you made your purchase in the last hour, you can cancel the order yourself.
Do you accept PayPal as payment?
We do not accept payments made from a PayPal account but just like PayPal we accept all major credit cards including Visa, Discover, MasterCard, & American Express.
Can I get same day delivery?
Nope. Unfornatelty we can’t offer same day delivery and cashback at the exact same time.
How to get my Cashback?
As soon as your Idm Wallet reaches $20 or more you will be able to cash out.
Learn More About CashBackI lost my password, how to login?
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What happens with my personal data?
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Tracking Orders
Enter your Tracking® number to check the status of a package. See our SHIPPING POLICY.
Track Your Order
Cashback & Refunds
Need some help with a refund or you didn’t get your cashback? Open a conversation and we will look into it. Have your order number ready.